FLEXSPAC — PRIVACY POLICY

Last Updated: July 29, 2026

This Privacy Policy describes how Flexspac LLC ("Flexspac," "Company," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you visit our website, make a purchase, communicate with us, or otherwise use our products and services (collectively, the "Services").

Flexspac operates an online store offering dietary supplements and wellness products, including Flexspac Beetroot.

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our Services.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

Contact Information

We may collect information such as:

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

Order and Transaction Information

When you make or attempt to make a purchase, we may collect:

• Products purchased or viewed

• Order number

• Purchase history

• Order value

• Discounts or promotional offers used

• Shipping information

• Transaction and payment status

• Refund, return, and chargeback information

Payments are processed through Shopify and/or third-party payment providers.

Flexspac does not generally receive or store your complete payment-card number. Payment information is handled by the applicable payment processor in accordance with its own security and privacy practices.

Account Information

If customer accounts are available and you choose to create one, we may collect:

• Account login information

• Saved addresses

• Order history

• Preferences and account settings

Passwords and other account credentials may be processed by Shopify or other service providers that support customer accounts.

Device and Usage Information

When you use our website, we and our service providers may automatically collect information such as:

• IP address

• Browser type

• Device type

• Operating system

• Device identifiers

• General geographic information derived from your IP address

• Referring website or advertisement

• Pages and products viewed

• Links or buttons clicked

• Shopping-cart activity

• Checkout activity

• Date and time of visits

• Interactions with advertisements and marketing campaigns

We may collect this information through cookies, pixels, tags, software development tools, and similar technologies.

Communications

When you communicate with us, we may collect information contained in:

• Emails

• Contact forms

• Customer-support requests

• Refund or return requests

• Reviews or feedback

• Other communications you voluntarily submit

Health-Related Information

Flexspac sells dietary supplements and wellness products. As a result, customers may voluntarily include health-related information when contacting us, submitting feedback, writing reviews, or discussing their experience with a product.

You are not required to provide a medical diagnosis, prescription information, medical records, or other detailed health information in order to purchase Flexspac products.

We may use health-related information that you voluntarily provide as reasonably necessary to:

• Respond to your inquiry or customer-service request;

• Address a product-safety or adverse-experience report;

• Process a request you have made;

• Comply with applicable legal or regulatory requirements; or

• Use a review, testimonial, or other content where you have authorized its publication or use.

We may use browsing and purchase activity to understand interest in particular Flexspac products. However, we do not intentionally use that activity to determine or infer a specific medical diagnosis, prescription-medication status, or other medical condition about you.

We do not sell voluntarily provided medical or health-related information for money.

If you submit health-related information in a review, testimonial, social-media post, or other content that you authorize us to publish, that information may become publicly available.

How We Collect Personal Information

We may collect personal information:

Directly From You

For example, when you:

• Make a purchase;

• Create an account;

• Sign up for email or SMS marketing;

• Contact customer support;

• Request a return or refund;

• Submit a review;

• Participate in a promotion; or

• Otherwise provide information to us.

Automatically

We may collect information automatically when you visit or interact with our website through cookies, pixels, analytics technologies, and similar tools.

From Service Providers and Business Partners

We may receive information from companies that help us operate our business, including:

• Shopify;

• Payment processors;

• Shipping and fulfillment providers;

• Fraud-prevention providers;

• Analytics providers;

• Advertising and marketing platforms;

• Email or SMS providers;

• Customer-support providers;

• Review platforms; and

• Other ecommerce service providers.

From Advertising Platforms

We may receive information regarding interactions with Flexspac advertisements, such as whether an advertisement was viewed, clicked, or resulted in a website visit or purchase.

How We Use Personal Information

We may use personal information for the following purposes:

Providing Our Services

Including to:

• Process purchases;

• Collect payment;

• Fulfill and ship orders;

• Provide order confirmations and shipping updates;

• Process refunds and returns;

• Maintain customer accounts; and

• Provide customer support.

Security and Fraud Prevention

We may use information to:

• Authenticate transactions;

• Detect suspected fraud;

• Prevent unauthorized transactions;

• Investigate suspicious activity;

• Protect our website, customers, and business; and

• Enforce our agreements and policies.

Improving Flexspac

We may use information to:

• Understand how customers interact with our website;

• Evaluate website performance;

• Improve products and customer experience;

• Troubleshoot technical issues;

• Develop new products or services; and

• Analyze general business performance.

Marketing and Advertising

Subject to applicable law and your privacy choices, we may use information to:

• Send promotional emails;

• Send marketing text messages where you have opted in;

• Recommend products;

• Measure advertising effectiveness;

• Build advertising audiences;

• Display advertisements on third-party platforms; and

• Understand whether advertising resulted in visits or purchases.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

If you receive marketing text messages from us, you may opt out using the instructions included with those messages.

Transactional communications regarding your purchases, account, refunds, safety matters, or customer-service requests may continue even if you opt out of marketing.

Legal and Compliance Purposes

We may process information when reasonably necessary to:

• Comply with applicable law;

• Respond to lawful requests from government authorities;

• Maintain required business, accounting, and tax records;

• Exercise or defend legal claims;

• Investigate violations of our policies; or

• Protect the rights, property, safety, and security of Flexspac, our customers, or others.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used for:

Essential Functions

Such as:

• Operating checkout;

• Maintaining shopping-cart contents;

• Remembering privacy preferences;

• Processing payments;

• Preventing fraud; and

• Maintaining website security.

Analytics

To understand:

• Website traffic;

• Visitor behavior;

• Product-page performance;

• Conversion activity; and

• General website performance.

Advertising

Subject to applicable law and your choices, advertising technologies may help us:

• Measure advertisements;

• Understand advertising attribution;

• Display more relevant advertising;

• Create advertising audiences; and

• Retarget visitors who previously interacted with our website.

Advertising and analytics services we use may include, where enabled:

• Meta technologies, including the Meta Pixel;

• TikTok advertising technologies;

• Google Analytics;

• Google Ads; and

• Shopify advertising, analytics, or network services.

The specific technologies used may change as our business and website evolve.

Cookie and Advertising Choices

Depending on your location, you may be able to control non-essential cookies and similar technologies using the cookie or privacy controls provided on our website.

You may also be able to control certain advertising technologies through your browser, device, or the applicable advertising provider.

Disabling cookies may affect the functionality of certain portions of the Services.

Sale, Sharing, and Targeted Advertising

Flexspac does not sell personal information for money.

However, certain privacy laws define terms such as "sell," "share," or "targeted advertising" broadly.

For example, allowing an advertising platform to receive information about your interaction with our website through a cookie or advertising pixel may be considered a "sale," "sharing," or processing for targeted advertising under the laws of certain jurisdictions, even when no money is exchanged for the information.

Where applicable law provides you with the right to opt out of these practices, you may exercise that right through any Your Privacy Choices, Do Not Sell or Share My Personal Information, data-sharing opt-out, cookie-preference, or similar privacy control made available on our website, or by contacting us.

When required by applicable law and supported by our systems, we also process recognized opt-out preference signals, such as the Global Privacy Control (GPC).

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business.

Ecommerce Platform

Our store is hosted by Shopify.

Shopify processes personal information in connection with providing ecommerce, checkout, payment, analytics, security, and other services to Flexspac.

Shopify may process customer information according to its own applicable privacy terms and policies.

Payment Providers

We may disclose information to payment processors and financial-service providers to:

• Process transactions;

• Verify payments;

• Prevent fraud;

• Issue refunds; and

• Resolve payment disputes.

Fulfillment and Shipping Providers

We may provide information such as your name, shipping address, telephone number, email address, and order details to companies involved in preparing, shipping, tracking, or delivering your order.

Marketing and Advertising Providers

Subject to applicable law and your privacy choices, we may disclose certain identifiers, device information, website activity, purchase activity, or similar information to advertising, marketing, and analytics providers.

Business Service Providers

We may use third parties that provide services including:

• Hosting;

• Analytics;

• Email and SMS communications;

• Customer support;

• Fraud detection;

• Review management;

• Website functionality;

• Data storage; and

• Business analytics.

These providers may process personal information on our behalf or for purposes described in their applicable terms and privacy policies.

Professional Advisors

We may disclose information when reasonably necessary to attorneys, accountants, insurers, auditors, financial advisors, or similar professional advisors.

Legal Authorities and Protection of Rights

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Comply with applicable law;

• Respond to a subpoena, court order, or other lawful legal process;

• Cooperate with law enforcement;

• Investigate fraud;

• Enforce our agreements; or

• Protect the rights, property, security, or safety of Flexspac, our customers, or others.

Business Transactions

If Flexspac is involved in a merger, acquisition, financing, restructuring, bankruptcy, asset sale, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

User-Generated Content and Reviews

If you choose to submit a product review, testimonial, photograph, video, comment, or other content for public display, information included in that content may become publicly available.

Do not include information in publicly submitted content that you do not want others to see.

Our collection and use of testimonials and endorsements are also subject to applicable advertising laws and our other website terms and policies.

Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by law.

The length of time we retain information may depend on factors such as:

• The nature of the information;

• Whether an active customer relationship exists;

• Order fulfillment and customer-service needs;

• Refund and guarantee periods;

• Fraud-prevention needs;

• Accounting and tax obligations;

• Legal limitation periods;

• Regulatory requirements; and

• Whether retention is necessary to establish, exercise, or defend legal claims.

For example, transaction records may be retained for accounting, tax, fraud-prevention, and legal purposes even after a customer requests deletion where retention is legally permitted or required.

Marketing information may generally be retained until you unsubscribe, withdraw consent where applicable, or the information is no longer reasonably necessary.

We may retain deidentified or aggregated information where it can no longer reasonably identify you.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on service providers, including Shopify and payment processors, to maintain security measures appropriate to the information they process.

However, no website, database, payment system, or method of transmitting information over the internet can be guaranteed to be completely secure.

You are responsible for keeping any account credentials confidential.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights:

• Access: Request information about personal information we maintain about you.

• Correction: Request correction of inaccurate personal information.

• Deletion: Request deletion of certain personal information.

• Portability: Request a portable copy of certain personal information.

• Opt Out of Sale or Sharing: Request that we stop processing personal information in ways legally defined as a sale or sharing.

• Opt Out of Targeted Advertising: Request that personal information not be processed for certain targeted advertising.

• Limit Certain Sensitive-Information Uses: Where applicable, request restrictions on certain uses or disclosures of sensitive personal information.

• Withdraw Consent: Withdraw consent where our processing relies on your consent.

• Appeal: Where provided by applicable law, appeal a decision we make regarding a privacy request.

These rights are not absolute and may vary depending on where you live.

We may decline or limit a request when permitted or required by law.

Exercising Your Privacy Rights

To submit a privacy request, contact:

info@flexspac.com

Please describe the privacy right you wish to exercise and provide enough information for us to identify the relevant account or transaction.

We may take reasonable steps to verify your identity before processing certain requests.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request proof that the agent has authority to act for you or may ask you to confirm the request directly.

We will respond to valid requests within the timeframe required by applicable law.

If we deny a request, we will provide any explanation or appeal procedure required by applicable law.

Non-Discrimination

Where protected by applicable law, Flexspac will not unlawfully discriminate against you because you exercised a privacy right.

Global Privacy Control

Some browsers or extensions support the Global Privacy Control ("GPC"), which communicates a request to opt out of certain data sales, sharing, or targeted advertising.

Where we are legally required to recognize GPC and our systems detect a valid signal, we will process it in accordance with applicable law.

Other "Do Not Track" signals may not be recognized because there is not currently a universally accepted standard for interpreting them.

Children's Privacy

Our Services are intended for a general adult audience and are not directed to children.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us at info@flexspac.com so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of individuals under the age threshold where prior consent is required by applicable law.

Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, social-media platforms, or services.

We do not control the privacy or security practices of those third parties.

This Privacy Policy does not apply to information processed independently by a third party after you leave our Services or otherwise interact directly with that third party.

We encourage you to review the privacy policies of third-party services you use.

International Processing

Flexspac is based in the United States.

Our service providers may process or store personal information in the United States or other countries where they or their service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction.

Where applicable law requires specific safeguards for international transfers, we will rely on appropriate mechanisms provided by applicable law or our service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our products or Services;

• Technologies we use;

• Service providers;

• Business practices; or

• Applicable legal requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

Where required by applicable law, we may provide additional notice regarding material changes.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or wish to exercise a privacy right, contact:

Flexspac LLC
2114 N Flamingo Road #882
Pembroke Pines, FL 33028
United States

Email: info@flexspac.com